I am a carer, the question I have is about a gentleman in particular. He is newly diagnosed with dementia, lost his wife and depressed. My company has just gone in and it’s all new, social services are involved. However, nothing much is being done about this matter - he lives in a flat he has lived in many years, it is disgusting. He is a heavy smoker the air is so thick, cigarette ends everywhere, grease on the walls cupboards, white curtains are orange, carpets thick with years of muck and filth, it is really really bad. Our company provides 1 hour cleaning a week however it’s so bad you just don’t know where to start usually will end up doing (pots, wiping sides, laundry, I have tried to wiping other surfaces such as fridge, cooker and cupboards but literally doesn’t touch the surface. Even hoovering up makes the floors look no better at all. It’s not really my area of expertise, I feel it needs a professional to go in and really sort it out. Obviously this is a service user and not a member of my family so I’m wondering if there’s anything I can do or if anyone has experienced this? I was thinking maybe there’s cleaning charities that do this for the elderly I’m not sure, any help would be great.