My mom is currently residing in a memory care facility that is excellent. The staff is well trained and are great with their residents. My concern is that mom has been telling me of a couple of ladies being mean to her verbally. I have had mom show me who it is, and she has consistently pointed out the same ladies. My kids, who often go see mom have witnessed these ladies being mean to mom and to them also. I have let the director know. I have asked mom what she does when this happens and she says she tries to stay away from them.
It is a challenge to keep mom from wanting to stay in her room, and the staff does very well with this. But, quite often when I go I find her in the room "laying down". She tells me if she us in her room that they are not mean to her.
I have addressed this with the staff, and they tell me mom does take a nap quite often, sometimes twice a day.
Mom is still telling me about these ladies. What else can I do?