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I sent in reports from both my husband's doctor and a registered nurse from a home care agency on the advice of a person from the call centre of my medical aid society. My husband is paraplegic and catheterized and stool incontinent following a spinal core operation and six months in hospital and also can't sit up without help. I am not strong and cannot lift him into his wheelchair or recliner. A hoist is more than our pensions. The request was declined and the medical aid said he didn't need home nursing but frail care which they do not cover.
I have a caregiver who comes for a few hours on Tuesdays and Thursdays which is the most I can afford. But I don't really know what frail care means.

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Shirls, glad to learn that you're getting some caregiver help. Hang in there!
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Thanks GA and Pam. However this frail care sounds like he would have to live in somewhere else which he absolutely doesn't want to do. I'll just have to organise a R.N. to come at intervals to change the catheter and take blood samples I suppose. But good news I have arranged the caregiver to come on Monday Wednesday and Friday!
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Garden Artist, you are correct, "Frail Care" is a term used in the Queen's English and not in the USA where it is commonly called "Long Term Care".
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The primary role of the frail care centre is to render care to individuals with physical, psychological, emotional and social needs that cannot be met within one's own home. Please be certain this call centre that contacted you is legitimate and not a senior scam of some sort.
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Shirls, as I recall you're in South Africa, right? This might be a term that's used there. I just Googled it and got hits for countries that are in Africa. You might try that method of researching it and if it isn't successful, contact your medical insurance provider.
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