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I buy clothes and they are missing. I have not been reimbursed yet either so now a month later still no check.

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It is a common problem. This is what I have done and it works just fine.

I take photos of all the clothes that I take to my cousin. I lay them out on a table and save them on my phone. I write her name on the label or on the garment with a Sharpie. I also keep a copy of all receipts. If something is missing, I ask the staff about it. If it doesn't turn up in a reasonable amount of time, I submit the receipt to the director and she writes a check for reimbursement. It only happened one time. Now, things always turn up. The director told me that they are responsible for anything that is lost or goes missing in Memory Care.

I like having photos of the items, because I can glance at the photos anytime to remember all the things I took to her.
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This happened all the time in my mothers NH. In our case it wasn't so much as my moms clothes going missing - although once a really cute, brand new pair of pants disappeared, never to be seen again and two brand new nightgowns that I had given mom for Mother's Day didn't last a week - but I made a fuss over the nighties and they showed up a few weeks later. I decided when I bought mom new clothes I'd avoid cute, stylish and expensive clothes as to not appeal to any staff and no big deal if they went AWOL. Part of my routine when I visited was to re-do my moms closet and drawers- staff was not great at putting her laundry away neatly and it's one of my OCD ticks. I'd put mystery cloths in a neat, folded stack in a particular spot in moms closet and it would be gone by my next visit - usually I'd see some of it on other residents. I learned not to sweat this one. As long as moms glasses and hearing aids were accounted for - and her wedding ring was still on her finger, I was satisfied. All in all it was a good place with caring staff and that's what really mattered to me.
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This is a common complaint from those who have someone in nursing homes. Unfortunately items get misplaced in the laundry and end up with the wrong person, resident's with dementia will also sometimes give items away or help themselves to things they find in someone's drawers or closets! You are unlikely to get any compensation for missing clothes, did someone actually promise that?
I think the best strategies I have seen advise keeping expensive or special clothes off site, checking the laundry often for missing items and providing lots of inexpensive, generic type clothes. You do have everything clearly labelled?
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Rosalind, missing clothes is pretty much a normal occurrence at nursing homes, especially if the facility does the washing. Or if there are residents who wander in and out of rooms helping themselves to things not realizing those items aren't their own items. That happens sometime with Dementia/Alzheimer's.

When my Mom was in a nursing home, I decided to do all of the washing of her clothes since I lived just a couple blocks away. But I had also put Mom's name in all of her clothing just in case something was missing. Rarely does anyone get reimbursed for missing clothes, it is probably written somewhere in paperwork your Mom received when she had arrived there.

One idea that I had read on the forums here, purchase clothes at the thrift stores. Thus if something was a couple dollars and was lost, then the lost isn't that great.
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Stop biting her clothes.

You will probably never know the answer.

Stop doing it.
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