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Plumbing issues and not medicating the resident properly

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What type of facility is it ?

Many memory care facilities are private pay and considered assisted living facilities which are licensed differently than Medicare licensed nursing homes

Contact the local ombudsman - this contact should be clearly posted somewhere in the facility and they can direct you from there
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The state health department if that is the agency that licenses the facility. If it is a Medicaid facility also contact them. Call the Area Agency on Aging they are an excellent resource and have ombudsmen on staff that woyld pay the facility and your mother a visit.
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