I have a resident that has dementia, is deaf and blind. Her daughter is very protective and is always complaining about the care her mom is given. We do a great job of giving her all her needs but it doesn't even seem to be enough. We have 22 dementia residents with 3 caregivers on a shift. We can't give everyone one on one care all the time but we try very hard. The resident is very on adge all the time and she scratches which makes herself bleed. She also gets up and roams around, we always have to stop what we are doing to go sit her down and it's frustrating. We have to do a checklist now of just her care. What are ways can I handle her demanding daughter?