Both my sister and I - when asking questions about our Mom, or upon seeing a staff in the halls - have been told on a few occasions, "Well, have you thought of visiting more often?" Or "Gee, that was a short visit". They have come from more than one staff member and seems to be their default or "go-to" answer. The comments are hurtful and unwarranted. Mom is now in a sort of late moderate phase of Alzheimer's and can be, frankly, a piece of work: she's often crying or pouting and just very high-maintenance. I see Mom twice a week; my sister sees her once a week. The home suggested when we moved Mom there (9 months ago) that she could use some company. So, we also pay for a personal support worker to visit two hours a week. I am so LIVID that they would make these off-handed, passive-aggressive remarks to try to guilt us into visiting more often. We both work full-time so we are there evenings and weekends. We never see the same staff twice, so, outside of us signing in on arrival, they have NO idea how often we visit. I'm afraid to "confront" them, for fear that my Mom might not receive the same care, or that we'll be "shunned" somehow. Thoughts?