So my aunt has dementia but always lived independently with care of a CNA. Recently, she spent week in hospital psych dept due to a fall injury she had in her apartment. They evaluated her and suggested best if she is placed her in a 24 hr nursing rehab home due to having balancing and memory issues but she isn't a threat at all and never hurt anyone.
I let them take over the documentation and choosing the best place for her. That was a big mistake and when I went to visit her, the nursing home smelled bad, bad environment, unhygienic, nurses on their phones, rude and ignoring patients.
I tried transferring her to a better facility. But the current facility, she is in is giving us false information to scare us in letting her stay there. They are also taking long just to transfer her medical records to the new facility. Now her record looks bad and I was told that no other facility would accept her especially because she is wearing a bracelet monitor, called 9-1-1, and apparently hit a patient (Which I was never informed of). Only reason she called 9-1-1 was because she felt neglected and no nurse would attend to her needs. So her phone was taken away and was told she broke it; when in fact they just removed the battery.
I don't believe it's true because she never in her life has hit a CNA and other family members. This is first time I hear about this. Also she fell twice and was neglected; and no incident report in her record.
The facility I wanted to transfer her to, can't do much due to her record which I know it's the current facility's fault.
Even the doctor and social worker there doesn't want to sign anything to discharge/transfer to different facility.
This facility does have to worst ratings and been told its hard for patient to leave the facility. I regret placing her in a senior home thinking she would get the best care.
Will I have to hire a lawyer ? Has anyone faced similar issue?