The long term facility my mom is in looks real nice on the outside but on the inside they are under staffed. Most of the staff don't know what know what they r doing & don't like what they r doing. Moms insurance pays for her to stay there &its over $8,000 a month, thats crazy. Since my mom has been there, 3yrs., 1.)she has fallen 3xs & no Dr. was called to exam her & no X-rays were taken 2.)she has had on going UTIs since she's been there. She has been in isolation with sum of them, ? 3.)she developed a big, very deep bedsore that a wound specialist took care of 2xs away & it took 6 months to heal. 4.)they have lost many prescriptions that i have given them up at station #1, I made copies of them b4 i gave to them, then i gave them my copies & most of the employees r so ignorant 5.)it has taken me 2 yrs to get facility Dr. to give me referral for mom to go to a neurologist, a urologist, & an oncologist. Dr.would always say,'but y??' to everything i said i wanted to do to help mom. I fired him, which also took like a yr. to do. 6.)Mom needs hearing aids & has been tested over a yr. ago & her ins. will pay for them.I have never seen such stupid people! Where r her hearing aids? 7.)Mom has cateracts in both of her eyes. her eyes burn all the x & she can hardly see. I took her to my eye Dr. who set her up with a surgeon to remove cataracts. Then I'm told mom has to see their eye Dr. a year goes by, moms eyes burning everyday,wow + it burns almost every day for 3 yrs. when she urinates too! Y?? Hasn't my mom suffered enough?? I AM SOOO ANGRY that ALL these EVIL things have happened to my Mom, my HERO, SHE is PRICELESS!!! 3 yrs ago she goes to answer the D@MN door,something we all have done 1,0000s xs but my Mom has never walked since??? Has to b orthopedic Dr who did her hip in the ER, what else could it b, then dementia, she's loosing her mind?? & she cries to daily that she is, & then she burns like razor blades down there & her eyes too + she now can't see. Their eye Dr. (how STUPID is this?) They gave Mom 2 prs. of eyeglasses while she still has cataracts! I can go on & on & on but Im exhausted! This is ALL WRONG!! I NEED sum advice on what I can do?! Can I SUE THEM for elderly neglect, abuse?