The staff in the nursing home my mom is in seem tired all the time,they rarely smile and I always seem preoccupied with paper work like they are trying to avoid me asking a question. They rarely introduce themselves to me.
Example of concern: They start rolling the patients into the dining hall around 4:45 for dinner. The patients end up sitting at the tables waiting for about 45 minutes until their food is brought to them. God forbid they need help opening something if they don't have a visitor they are on their own.
Is this common in most nursing homes?