I have been looking at facilities for the last several months to find the right one for my 92 year old mom with moderate dementia, confined to a wheelchair but still pretty healthy. Found what I thought was the perfect place: nice home setting, about 10 residents, and one block from where I live. Have visited several times. Good vibes. However I visited for the first time tonight. Got the scoop from the overnight aide who says staff is great except for 1 daytime person who is lazy and sleeps. No one likes her. They have complained to the owner who is now considering moving her to a night shift where she will be the only staff person onsite. I have met this person twice and did not like her. Told owner she is unfriendly. Owner said she is shy. Aide I talked to tonight said that's BS. So I'm happy I got the straight scoop tonight. But now having second thoughts about a placement that seemed just about perfect. Help!