I moved her in with my family for 2 yrs. & was able to be her caregiver. Dementia set in, on top of all her many health problems, began to fall a lot. She broke her neck from a fall at my house. ER, hospital stay & then rehab. While in the rehabilitation facility, slid out of wheelchair & broke her hip. ER, hospital & surgery, inpatient rehab hospital & then to a nursing home. Covid hit & I couldn't be there to move her in or get her set up. She has been there for 4 months now. Staff doesn't have the eyes of family anymore. I believe they have become even lazier with paying attention to the patients. My mom is totally dependent on the RN's & the CNA's. They stick the call chain where she can't reach it. She has to get her neighbor to get it for her. If she calls they have ignored her or comes in abt 45 mins to an hour later. They don't give her showers only bed baths. She has a Foley that is not flushed regularly, her vagina is always red & painful. Usually has a horrible smell. 4 visits to ER in 4 months, 3 caused by the NH's neglect. Example: they removed her Foley & couldn't get it back in. She didn't urinate for 3 days! She was in severe pain. I had NO idea what was happening until the 3rd night they called me to tell me she was going to ER for stomach issues. I met her at ER. Within 25 mins., they emptied 1324 units off bladder! I can count on one hand how many times I have been notified, updated or informed about anything! I had to request my own care plan meeting! I got her a cellphone so she can call me. She will call me balling! Sometimes 5 to 10 times a day. They don't turn her while in bed, just left to hurt, sit in her bm's or urine, left in a wheelchair in room. She has 2 bedsores. I could go on & on.
She has been in hospital for 6 days for severe compaction constipation, which I was never informed about. Hospital was releasing her today & she immediately started having severe chest & side pains, crying to almost point of vomiting. I know she hates the place because the staff doesn't take care of her correctly! I don't even know if hospital is still going to release her today. They gave her a pain medication & she is resting now. I am about to have a total melt down. I don't know what to do! I have called the DON several times but not much change. I call nursing station to check on her. I am told she is doing well! I just don't know what to do!
Suggestions, advice, ANY HELP would be appreciated.