I am guardian, and they have no authority to open and cash anything of hers. They acted liked it was no big deal, since they had put it in a resident account for her. They kept it for 2 months. Found out about it by accident. Did the same thing last year, refund from some overpayment (don't know what), but they kept this in a resident account supposedly for her for almost a year, without saying it was there, then at the end of the year, they wanted me to take this money, substract that amount from my aunt's portion of her rent. I made them write her a check for it. This recent money was $66.23, which was a Circuit Breaker Grant check that nursing home residents are eligible for in Illinois. This will be the last check from that now defunct progam. The check normally comes to my house, but for some reason the State sent it to the NH, who claimed they open all the mail, and then run any checks through some machine that enters the money into their corporate banking account. I could go on about this place. They should do not see anything wrong with the fact that they never told me about this money either time, I needed a resident account sheet for my recertifcation for Public Aid, and that's how I found out about the $66.23 in the resident account. I have never put any money in a resident account, in the three years she has been in the nursing home and they know it. She has a checking account, and I supply and buy all her needs. I'm seriously thinking about pursuing some type of charges against them. These instances are just the tip of the iceberg as far as my problems go, but you have to deal with the devil you know, or I would have pulled her out of there a long time ago. What do you think. A new company just brought this NH and I can't seem to find out who the new owners are. I think the current administration at this NH are shady, they got an excuse and reason for everything.