She's 85 and a reader. I thought if there was something I could give her to read, it might be convincing than me trying to explain things to her about how things are and what she needs to do to adjust. Things like speaking up when she has a question, not assuming the worse, etc. She happens to be in one of the best nursing homes in our city, so it's not simply a matter of there being someplace else that would do things just as she wants them. My mother is somewhat of an entitled person and is used to having someone swoop in to make things the way that she wants them. Shes used to being catered to, so there are times she just seems to complain about everything. But when we lived together, she was the same way. The mistake I made early on was trying to meet all her requests. Then I wised up and stopped doing that, but it didn't stop the complaining and constant demands. So, any resources you can point me to to help, would be appreciated. Could be an article, inspiration type writings, short books, etc.