I emailed the executive director and told him: I visit my mom, X, every night at dinner time and then I get her ready for bed. Mom loves to sleep. I always ask her if she has to go to the bathroom, but either way I always change her brief as I change her clothes, and put on a clean brief. I put the dirty brief, overweight in urine, next to my moms pile of dirty clothes. It was brought to my attention, when the dirty clothes were picked up, that my moms brief had not been changed since 5:30 am, earlier that day. (over 12 hours) My mom pee's a lot, so to sit all day in a dirty wet brief is inhuman.
Please respond as to how this situation was handled. Thank you for your time and attention to this matter.
He emailed me back: what day did this happen and whom brought this to your attention. He said this is unacceptable care and would not be tolerated.
I emailed back her name and said: I am shocked that 2 caregivers ignored my mom for 12 hours. Thanks for your immediate attention.
He said he would personally do the staff investigation and looked forward to hearing more in regards to the above questions - what day it happened & who brought it to my attention.
I went to visit my mom as usual and the caregiver called me in the kitchen and said she was in trouble. The executive director did personally investigate the matter. He only wanted to know why it was brought to my attention, why I was told. He was not at all concerned about my mom sitting in her pee, nothing was mentioned, I felt the caregiver was being punished for sharing information with me, the resident family. Wearing the same dirty brief was not an issue, never even brought up or discussed.
I am waiting for the director to respond. Val