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I've had a Rep Payee account for 5 yrs, with a local credit union. My mom's SS checks, Retirement checks and Checks from her savings go into it. I write checks to pay her bills. Today I waited 45min in a drive-through (20min my turn). I was told that this is a Rep Payee account & it is used for Social Security only. I have requested to speak to the manager tomorrow.



Have the last 5 yrs been in error, is this new, or are they wrong now?

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I don't have the answer, but I'd like to add a lot of people are not informed and banks do not seem to help or have any guidelines on how to help inform customers. About 5 years ago my father wanted to add me to his account (at a very major US bank) so I could have access as needed. His parents had done the same with him as they got older. I know nothing about "rep Payee" or any rules from SS. So I said sure, went to the bank with Dad, sat down with the bank manager or assistant and went through the process. They should have seen that the only funds that went in was his SS check. Yet there was no problem at all, they added me to the account and when he was no longer able to write checks, I wrote them for him, and have deposited as well. I knew nothing about "rep Payee" or anything like that. I've had no problems taking care of his financial needs since then. So shouldn't the bank have informed me or my father at the time they added me to the account about the SS guidelines?
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Online from a rep-payee website:
A representative payee is an individual or organization appointed by SSA to receive Social Security and/or SSI benefits for someone who cannot manage or direct someone else to manage his or her money. The main responsibilities of a payee are to use the benefits to pay for the current and foreseeable needs of the beneficiary and properly save any benefits not needed to meet current needs. A payee must also keep records of expenses. When SSA requests a report, a payee must provide an accounting to SSA of how benefits were used or saved.

NOTE: Having power of attorney, being an authorized representative or having a joint bank account with the beneficiary is not the same thing as being a payee. These arrangements do not give legal authority to negotiate and manage a beneficiary’s Social Security and/or SSI payments. In order to be a payee a person or organization must apply for and be appointed by SSA.
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Unbelievable.
A bank clerk/teller should remain a bank clerk/teller.
They are not qualified to interpret SS laws, rules, regs.

Fuming, if in anyone's wild imaginings, this becomes true!
😵😡🤔🤬🥵️🥺️🤯☹️😤😠😰😒😞😣😓

P.S. I just wanted a chance to use all the angry little emoji's, lol.

If the rules have changed, I want to know. Maybe, as a caregiver, we have to be legally all things to all people? At all times.
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I don't know how SS works payee accts, but my nephews government annuity account is only suppose to be set up for the annuity. Because his Mom was a goverment employee, she paid no SS. Just into her pension. The annuity is handled like SS. He gets raises every year.

I have a feeling you may have gotten a new clerk.
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I've been poking around trying to find an answer to this.

I think that the issue may be that being Rep Payee ONLY authorizes you to manage the SS benefit, NOT other monies. So if the rep payee doesnt have POA or guardianship, it would mean that only SS could go into that account.
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Canyon727 May 2020
I am her POA. The bank manager hasn't called back, yet. If I need to open another account, it's all done thru a drive-thru, these days!
I am going to see about routing her electronic payments & deposits through her Ed Jones account.
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Canyon - don't know what to tell you. Just want to sympathize with your problem. I hope the bank manager can help you sort it out. Do come back and let us know the outcome.
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