My mother was dx with dementia and now my father is showing early signs. Their insurance sends a nurse to see them every two to three weeks and she is concerned for their safety and my fathers ability to care for my mother. We have all been trying to reach this Dr. including the NP and he will not return any call. This has been going on since Nov. He finally called my sister back after she left a "not so nice message" and said he will not talk to her she must make an appointment and come in and see him. I have never had this before with a signed HIPAA form. We feel he is being neglectful by not responding to any of us or the case workers. Thank you.