My wife purchased a long-term care policy many years ago, but within a few years the insurance company raised her rates so high that she could no longer afford it. By then she'd contributed several thousand dollars.
We're trying to determine whether the insurance provider will/must return any of the money she put into the account, and whether that activity (raising the rates to a point the purchaser can no longer afford the policy) constitutes grounds for a complaint. Unfortunately, we think it's a lost cause, and that the company simply walks with her money. While we think it's also disingenuous, we realize she may probably signed an agreement of some sort allowing this. Thoughts/Answers?