My Grandfather is in a rehabilitation center is smells like urine when u walk through the door. They are always late with his medication because of under staff. It takes about 30 minutes to answer when he calls for a nurse. He takes a shower only twice a week. There is a really bad bug problem. I killed a spider on his pillow and many others in his room also waterbugs. What can I do? No one in the family goes to see him but me and my aunt sometimes and she controls everything so I can't move him.