My mom has dementia and she will call me off and on while she's in a state of confusion. Mostly stating she's in a different place. I'm at a crossroads, because if I take the call and try to explain she's mad. If I don't take the call, she continues to call and leave lengthy messages. I feel like I'm damned if I do and damend if I don't. I mostly just let her leave a message, and I don't call back unless I fell there's a problem. Then I'll call the ALF and let them know. I feel guilty when I don't, but it seems so pointless.