My mother had a stroke early in the morning on February 1. On Feb. 3 the ALF and I were told the stroke was confirmed and she would not be able to return to the ALF. I went to talk to the ALF director to see what was needed from me. She replied, "I'm not sure. I never had this situation before". The billing supervisor said "Don't worry. We will pro-rate this". On Feb. 11 my mother was moved to a skilled nursing facility. Three days later she died from a massive stroke. The ALF tried to bill me for the entire month of February. I reminded them to pro-rate and they counted 11 days since we had not moved ALL of mom's furniture out until Feb. 11. They are even counting 11 days worth of medication assistance, toileting / hygiene assistance. Even though the ALF has over a dozen beds empty and did not need my mom's space, "I should've known" to empty the room on the 3rd. [I was a little busy at the hospital anyway]. I'm really sort of mad about this and as well, my mom entered the hospital with a raging urinary tract infection. Total month bill $2,600.00. Their "pro-rated" bill $700.00 for being in the building for 8 hours during the month of February. Don't they realize there is no income coming in for my mom now? Any advice?