Under Medicaid, but, paying a copayment for personal care. Not satisfy with service. My mother been approved for medicaid for personal care service. We set her up with this home health agency and my mother was not satfisfied with the aides they sent her. We called the agency and informed them numerous times about the complaints my mother had with the aides. She has been matched with several aides and they did not work out. We have changed agency and so far she is pleased with the aide and I am happy to see that she is happy and getting out more. Even the people around her see that she is happier now. However, we have receive a bill from the agency she was not satisfied with. Is she obligated to pay this bill (copayment) under medicaid requirement?