The owner of an assisted living facility told me that she will refund me for the rest of the month, but she didn't.

Follow
Share

My mother was in an ALF until the 12th of May. Mom was at this ALF for two months. Everything was fine, but on mother's day when I picked mom up for lunch, there was only one lady for the care of 6 ladies instead of two like before. Mom was not that clean, I was upset seeing this lady going crazy trying to assist all the ladies. I texted the owner, in a very polite way,I told her I understood situations happens and how far was for the other lady to start. Her reply was rude " If I had had an extra lady, she would have been there, I prefer for the family not to be giving opinions or comments" WOW, I never reply. Next day she called me that my mom blood text came back with her liver enzymes high. According to her and the Dr. from the ALF my mom could have something bad, besides she was not eating enough. She told that under that circumstances she was not able to keep mom. I called hospice and now my mom is under their care. The ALF owner told me the she will refund me for the rest of the month. She called me two weeks ago that she will make the deposit in my bank acct next day. That never happened. I am been leaving messages, but she never reply. What can I do??

This question has been closed for answers. Ask a New Question.
4

Answers

Show:
Sorry my answer was to go to another question. I don't know what happened.
Helpful Answer (0)
Report

My Mom is 91 and still very independant. She goes to a senior center every day for lunch and plays eucher 3 of those days. They take trips once a month to local attractions, restaurants or shopping.
I pick Mom up every Saturday and take her grocery shopping. We go get a massage once or twice a month, get facials, pedicures and/or manicures.
She absolutely loves the attention and it does her a lot of physical and emotional good. She looks forward to every day and weekend. I take her to lunch and she goes to dinner with my family a couple of times a month plus eats Sunday dinner with us.
I feel that she has lived much longer due to the fact that I don't let her get negative about stuff. Plus the senior center activities helps a lot too. Over the last 4 years since she moved closer to me I have seen a huge improvement in her attitude and outlook for life. I am blessed that I still have this time with her and I make the best of it.
I take care of all her finances and make sure she gets what she needs and wants. I include her in decisions so she doesn't feel left out.
I hope this helps those of you who are frustrated. I understand being busy as I go to college, work full time, have 2 sons 20 and 15. My inlaws have health issues too. So I am stretched pretty thin. I have no other siblings that live close to me. So my Mom's care taking is my responsibility. I have learned to take advantage of my situation. Taking my Mom out to do things with me like the massages is wonderful. Not only does it help with my stress levels but it helps with my Moms too. I just do girl things with my Mom and she is all the happier for it.
Helpful Answer (0)
Report

Nancy, what do the admissions papers say in regard to a resident who is no longer living there? There should be a paragraph stating what the terms will be.
Helpful Answer (0)
Report

Did you get it in writing? If not, there's not much you can do to recoup your losses. It's a he said/she said situation. I don't think even a lawyer could help you get your money back if the owner didn't put her intentions to pay you in writing.
Helpful Answer (0)
Report

This question has been closed for answers. Ask a New Question.