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Urine smell is disturbing family and other guests; how can it be treated ?

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There should not be a smell of urine in a nursing home if clients are changed promptly, trash emptied tegularly and floors cleaned properly.
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Inquire casually with the staff about how they manage this. This might be a sneaky way to find out if they feel understaffed/overworked and things are slipping.

Talk to the administrator's office about it formally. I would go in there with some records, so they know you aren't just complaining about a one time situation they can easily dismiss.

Not being changed often enough will result in rashes, sores, and urinary tract infections in your loved one.

I will cut staff some slack because with some patients who are combative, changing them is quite the undertaking. It's hard to clean somebody up who is fighting you.
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