Am going to call billing on Monday, but wondered if this is common, or just a huge error. My Mom went to a NH/Rehab Center for rehab for her legs. She was there 21 days. Her Medicare Advantage Plan covered 20 days. She owes a co-pay for $167, which she will gladly pay.
However, the NH put her account in my name and billed ME instead of her. This is very concerning to me, because more bills may appear as she hasn't been home long. I have POA in case she is incapacitated or unconscious, but that wasn't an issue in this case.
We are not disputing the bill - but, I am going to dispute the fact they sent it to me in my name. We live in the same house. I never even set foot in the hospital due to covid restrictions and have no idea why they put my name in the computer. I am very concerned about this because my credit should not be tied/affixed to hers.
Is this a common billing issue? I'll be calling them on Monday, but am trying to figure out how to explain it to them over the phone - as this Rehab Center exists with a sea of unanswered voice mails.