My mom receives pain meds (Norco) for her pain from MS. Yesterday at 4pm she asked for her pain meds at her nursing home and the nurse said that they were out and waiting on the pharmacy to deliver. Next day, still no meds, she was in pain all night and constantly asking for them. Next day I call and the meds are supposed to be there by 3pm. Still not there at 8pm. I call and threaten to call the state in the morning if her meds are still not there. At that point they decide to go get them from a special locked place they have at the nursing home. Why didn't they do that right from the beginning? This is the second time this year they ran out of her meds. How can this happen? They blame the pharmacy but I'm not so sure. Is this common or is this something that should be reported?