My mother became a resident in a nursing home a little over a month ago. She has short-term memory issues, some difficulty walking, and some difficulty getting to the bathroom on time because of a "weak bladder". When we received the current charges, we found there was a $15 charge for "incontinence care", and over the course of the month it added up to $330. It seems that for the $7620 a month basic charge, this kind of care should be included. I thought that considering that this is one of the reasons a person may end up in a nursing care, it would simply be included. When my father saw the bill, he said it was a "rip-off" and I feel it is insult added to injury. What experience do others have?
In addition, a resident is expected to ask for help to get to the bathroom, as they do not like it when my mother simply goes on her own. If she has to wait for someone to help her, this increases the chances of an "accident" and to me it just seems the nursing home profits from it.