My aunt is deaf, overweight, and does not have use of her legs. She moved from 1st floor to 3rd floor, so new nurses. They took away the remote for her bed, so she has to use the call light if she wants to adjust her bed. They claim its because she might fall put of bed, yet routinely they don't put her in bed properly, and she is inches off the bed. (She is quite obese). She has never fallen out of bed, so it seems like they are punishing her for something. Also she gets bed sores, so the ability for her to move the bed is pretty much the only way to adjust her position. My mom was able to get an appt friday with someone to discuss this. But im eondering if there is anything else that can be done. Advice?