Since her recent move, the staff calls me constantly to ask me something or tell me that my mother is unhappy. Tonight, they called me to ask me how they can get my mother to sit up straighter in her recliner. They said she didn't look comfortable, and wanted me to tell them how to get her to sit up straighter. I didn't really know what to say...I said maybe ask her if she needed a pillow behind her back or something.
Is it normal for the staff to be constantly calling like this? Or should I talk to the nursing director about it? I don't mind a call if something is wrong, but how do they expect me to answer a question like the one above?