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If you've seen my current post my sister is leaving the hospital and going to a rehab faculity. I was given a list to choose from. I try to pick places I can get to via public transportation (I'll still have to see her on the weekends they are still too far away to make daily visits with me working in Queen and the facuilty in Brooklyn)


I have picked out several but the reviews are confusing. I find one with a list of good reviews then I get one that says 'stay away. Don't put your relative here'. There were two that was the same time period (two weeks) one was good and one was bad.


So how much should I trust the reviews? (don't have the time to go and see any of them in person since my choices are due Tuesday) I would think the current ones are more truthful (if they had problems 3 years ago but no current bad reviews that they must had resolved the problems)


Any advice will be welcome. Thanks.

I chose a combination of closest to my home, great reviews and multi level, high profile ... nothing could go wrong .... right?
It was a nightmare. Key personnel missing, high turnover, no backup, no oversight or staff resources for the ones who were there.
They did have excellent PT and OT therapist and a large nice clean room. I tried to make do in spite of a very rough start. The problems didn’t stop. My mom ended up back in ICU and then to a hospital acute rehab.
The reviews used at multi care level campuses may be for the private pay luxury rooms and not the Medicare paid rehab portion which in my mom’s rehab were literally in the basement.
I preferred hospital rehabs and then acute physical therapy rehabs not connected with nursing homes.
Hope you found a good one.
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Reply to 97yroldmom
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Tripp224 Mar 29, 2019
Luckily it was 1st choice (the one the hospital PT worker recommended) Bushwick Center.  We're waiting for authorization from her insurance (I know it's under that network, that was the heading on the list of Centers I had to chose from)  But it taking long is making me nervous.
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I asked around to people I knew, many knew someone in a rehab or had family that had been in one. My mom had to be moved from another state to near me, and I suddenly remember one was only 5 miles from my home, and I knew 2 people who had family who went there, and they were very happy with it. So even though I had no time to visit first, I felt pretty good about the move, and they had a bed. Mom loved it there ( not as well as home,, but that was not an option) She did great there and got released good as new!
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Reply to pamzimmrrt
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I found reviews to be a joke.

They give you a list of questions that generate the reviews. Very slanted to create good reviews, no questions about anything that makes for a good stay or not, just about individual caregivers, not administration, facility or services.

If possible always use personal references.

Good luck to you and your sister. I assume she is already at the facility and I pray it goes well for her.
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Reply to Isthisrealyreal
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Tripp224 Mar 27, 2019
Actually that's what happen.  When the doctor in charge of PT came in Tuesday to see us I let him see the list of choices.  He was familiar with my 2nd choice and gave good words for it (and knew the contact person)   So I'd reversed the choice on his suggestion. (1st choice became 2nd and 2nd choice became 1st) 

The list was given to the SW who came by later that day.  They're now looking for an opening and will contact me when they have one.

I did go with facilities that had more good reviews than bad ones.  (i.e. 5 reviews, 4 good  1 bad) and paid more attention to current ones than reviews 5 years old or older.
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The best rehab in NY is Sunnyview in Schenectady.
Simply the best.

Apply as early as possible to get in,,.being the best the demand is pretty high.

I was so impressed with their work that I later worked for a few months as a physical therapy assistant there. Got aide training there. Did volunteer work there.
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Reply to Katiekate
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Consider a Geriatric Case Manager for help. What facility have you heard about from anyone. And also check Medicare website as Madge suggested.

Barb is in Brooklyn check into her recommendation.
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Reply to gladimhere
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If at possible go in person
the Medicare 1-5 star rating system can be a source of incident reports but is mainly stats and doesn't give you a feel for the place
also, try to visit at two different times
places look much different in the activity of day than in the evening
if buzzers are going off and no one is responding then stay away
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Reply to MsMadge
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Oooo....I would say the next best thing would be to use your best judgement by reading completely through all the reviews. The skilled nursing facility where my Mom is has a 3.2 star rating but I know they've taken excellent care of her the entire time she's been there. Hope this helps you.
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Reply to mmcmahon12000
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Is Phoenix on your list?
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Reply to BarbBrooklyn
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Tripp224 Mar 27, 2019
No it was not on the list of choices.  Gave the 5 choices to the SW.  They're looking for an opening now.  (They will contact me when they have one)
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You have to go in person & see the way residents look, smell & talk to them. Ask them how they like it there. Does the place smell & look clean?
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