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My mom, who turns 97 this month, has been receiving hospice services at the assisted-living memory care facility where she resides. She has had the same primary care provider since about 2000. The PCP and the hospice care providers seem to work well together, and we (family) have no complaints about the hospice care. My mom has not had to leave the facility for a regular appointment for many months, and the hospice care providers have been able to prevent ER visits in situations in which the facility staff would have called 911 and my mom would have been transported. The facility has arranged an information session with a company, owned at least in part by private equity firms, that states that it "is dedicated to transforming the healthcare experience for seniors and partnering with skilled nursing and senior living operators in their adoption of value-based care models. We are the largest provider of senior living primary care services in the country. Backed by innovative technologies, our partnership models empower senior living communities to provide exceptional care for their residents." My siblings seem interested in switching our mom to this company and dropping her current PCP. I assume that the company's primary goal is to make money, not to provide superior health care services. Has anyone switched themselves or a family member to such a company and, if yes, what was your experience?

No technology will take the place of a personal relationship with her primary that you and your mom have developed over the last 25 yrs.

I kept my LO’s Geriatric primary when she went on hospice and I was so glad I did. We had only had her about 10 years but she was a keeper. Hospice is great but they don’t cover everything and sometimes I want to talk to a doctor and not a nurse.
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Reply to 97yroldmom
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When I was looking for a new provider for my dad, I called a similar advertisement and they were Gung Ho for providing care until, I mentioned hospice and EVERYTHING changed. They didn't want someone that they couldn't over bill Medicare for a multitude of services that they may or may not actually provide.

My experience with using the facilities providers made me a believer in keeping outside providers, it's good to have different eyes on situations like facility care.

Keep mom with the providers she knows, there's comfort in knowing who is caring for you at her stage of life.
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Reply to Isthisrealyreal
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If it's not broke, don't fix it.
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Reply to Fawnby
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Don’t make the change . The current provider is working out well for Mom . Leave it alone .
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Reply to waytomisery
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Healthcare in the US changes every single year. It's confusing and tiresome.

If she's on hospice care, and you're happy with the current providers, then I agree that I wouldn't change what she's got in place right now.

For what reason(s) do your siblings wish to switch? Cost? Access? Covered services? Speed? If they can't give specifics then they don't know what they're doing and you should not change what your Mom has in place. The "corporate speak" means nothing to anyone and it can't be legally quantified which means they can't be held accountable for the claims it makes.
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Reply to Geaton777
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I have not made such a switch for my mom. If it were me, I’d leave it alone. Based on your mom’s age and that her current PCP is good the saying “if it ain’t broke don’t fix it” comes to mind.
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Reply to DD1963
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Once a person enters hospice care they are no longer under any other doctors care but the hospice doctor, hospice PA, and hospice nurses, so to me this is a non-issue.
And even if it was an issue, at 97 would it really be an issue?
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Reply to funkygrandma59
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Geaton777 Aug 5, 2025
Yes, I'm confused as to what kind of "hospice care" would require appointments or sending that patient to the ER?
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