It’s 5 Star. She does have dementia. She has episodes of anger against the employees there a lot. How do you know for sure that what there saying might be true or not? She complains there making her a bed patient. Not giving her therapy. She wants a phone and we know she can’t really use one. She’s wheelchair bound but thinks she can get on toilet by herself. She can’t. They have to use a lift to get her up and down and put her on bed pan for toiletries needs. She’s getting violent at times. Cussing and saying she wants her money from her now deceased husband. He died a year ago . She can’t see very well, and had hip surgery 20 years ago, and now has knee problems which they say she has bone in bone and is not a good surgery prospect . She has had all the shots in her knee she can have. She forgets everything you tell her. But she knows everyone. She's on Medicaid. She doesn’t like being put to bed at 6.30. Which we don’t know if she is all the time or not? She forgets. Her son, my husband always gets her angery when he visits cause she wants to go to a different nursing home. She thinks she will get better care. He says no you're staying here. She says why?? We say because this is a good place where you wanted to come. My husband is a disabled vet himself and we cannot take care of her. Sorry so long . I guess the main question is how do you know for sure your loved one is getting treated properly?