My mom has a trust fund that is setup through the nursing home. She is supposed to receive $50/mo for an allowance from social security. I know from August of 2018 to now she has only taken out some money for one haircut. That's it. Yet she only has $100 in it. When I speak to the business person about this she gets very impatient and rude in explaining things that just doesn't make sense to me. It's like she talks in circles about where my mom's money is. I called the front desk and asked if there is anyone at all who can help me besides her, they said no... How can I figure out where this money is? I can't talk to the business woman, she is too short and rude for me to deal with. I left a message for the ombudsman but they don't always call back.