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It’s only 1 arm that she does it to. There isn’t anything on her arm. She is constantly doing this unless she is using that arm. I’m not sure what is causing it.

Its called excoriation. The person I cared for did it to what he felt was an in grown hair on the neck. He developed a bump scar from it. You can get therapy or medication to manage it but it didnt work. The doctor did a fake "procedure" to fix the problem and I put "dressings" on it for a week.
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I will assume here Mom has Dementia. There is no rhyme or reason when it comes to this desease. I would mention this to her doctor. It may be a form of anxiety.
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