Her first night under hospice care she fell out of the bed hit her head and ended up with a huge gash requiring six staples to close the gash. I was very upset and ask the nursing home owners how this happened. The said they don't know. But I'd forgot to say my mom hasn't walked in years and requires turning every two hours. I kept asking and one nurse said when she move my mom's bed to the center of the room, she should have replaced the missing bed rail. And take my mom off of the air mattress used to prevent bed sores. She kept apologizing for the mistake. Hospice tells me if my mom passes away within thirty days. The medical examiner will have to rule the fall out as cause of death. My poor mom can't talk to even tell me what happened. What do I do next? Who do I report this incident to?