She gets angry and then cries and cries as if they died yesterday. They both passed away many years ago. She's so shocked that no one told her that they are gone; but of course she knew years ago. Also, she starts packing her clothes to get ready to go back 'home' , which is South America! She's been in this country for 49 years, yet she insists she only stays here to visit for a few months then has to leave. My poor dad has to hide suitcases and carry on luggage to keep her from packing but she does it anyways by using plastic bags! How can i convince that she is home and her family is here?