I know for a fact that he cancelled the service because I was there when he made the phone call. Dementia is not an issue here, just physical disabilities. After the service had been canceled, employees from the company showed up anyway several more times ready to clean his house again. He called me each time this happened, and since I live just a few doors down, I went over and helped him explain to the people, that their services had been canceled. So they left after having done no housework. But now, they continue to bill him for these uninvited "visits." I have called the company several times, even spoke with the office manager. They say they will take care of it, but they don't. They are sending him past-due notices, threatening to refer him to a collection agency. And now the phone calls have started. It's rattling him really bad. I have told him to just throw the bills in the garbage, but he's an old-school kind of guy, and very honorable. He says he wants to die with his credit intact. I called the Illinois Council on Aging, and they referred me to the state's attorney for Kankakee County, Illinois. But the State's attorney told me they can't do anything because a crime has not been committed. Any suggestions? I feel like they are just trying to get money out of an old man who's dying from lung disease. And it makes me so mad.