The facility says she gets a discount on extra services in Personal Care. Total @ $450 per mo value. The expense of round the clock nurses aid is $600 for 3 - 8 hour shifts per day The family paid for night shift and daughter cared for Mother 16 hours per day. when Mother was injured by the facilities P.T., she fell, got knocked out, was placed in Observation by the Emergency Room at the Hospital where she fell out of bed and broke her nose. Back in the Health Care Center with 8 hrs of Nurses Aids per night and daughter at 16 hours, she was not seen by the assisned Dr. She was not treated for her sore shoulder and rib injury or the cold she developed. Daughter asked the Nurses to have the Dr. prescribe over the counter for the cold. He refused and when daughter called his office she was told not to call again and on their emergency line s- he was told it was not an emergency. Mother had developed pnemonia and daughter called 911 to get her out of the Health Care Unit. She was diagnosed with pnemonia and treated for the same in the hospital. After 3 months back in her Independent Living Apartment with daughter, she could walk 200 yards w her walker, shower herself, etc. On a pretext she was commanded to the Emergency Room/ Health Care Center to get her out of her I.L. Apartment and into the Personal Care Unit. The Emergency Room Dr stated on the record that there was no need for Mother to go to the Health Care Unit or to be placed in Personal Care. The Administrators wanted daughter (POA of Health Care) to sign a contract for admittance to P.C. but would not let her read or hold the contract in her hands. Daughter wanted to read it herself overnight and take it to an attorney if necessary. Administration flipped the pages saying what was allegedly in the contract. Daughter has not seen a copy which was signed by an out-of-town family member although requesting the same from the Facility and the family member. Daughter was not permitted to stay overnight with Mother, After 3 falls with the P.C. Nurses and Aids services being negligent, daughter came in for 16 hours with an overnight Nurses Aid for 8 hours for 3 months. Mother could no longer walk herself or even balance while sitting up. Her thinking was also impaired. Mother has started clear thinking and expression but not yet walking with her walker or with a cane as she did before the onslaught of forced action to get her out of her Independent Living Apartment. She is in a wheelchair outside her room. She needs help in 3 or more qualifiers for Nurses Aids. I have the original agreement for the $1,000 extra per month for insurance and the documents where Mother's facility agree to the original benefits and the have received the extra $1,000 per month for the same since they bought the facility out of bankruptcy... . . In addition there is a Health Care issue of great significance. Mother has not been given her eyedrops on a regular basis. She has Glaucoma and for her eye health this is a significant issue. She has had a deterioration of the eyes since being treated in P.C. Are any of these issues legal matter for an elder law attorney. We have this documented. Ther is more that could be discussed confidentially. Thank you for any feed back.