My mother had a fall, broke her thigh, was not able to recover, and is now staying at a skilled nursing facility. She has early Alzheimers. We had to do the medicaid spend down and all that entails, leaving her with outstanding credit card debts.
I sent the power of attorney info to all of the creditors, informing them they would be dealing with me. Chase sent her back a letter asking for verification of what's happening with her financially, and including verification that she's in a SNF to decide "the best course of action." There's a line about the tax implications if the debt is written off, etc.
My concern is that if I give them a letter from the facility stating that she's there, they might try to contact her there. She has a phone in her room, and the last thing on God's green earth she needs is calls from debt collectors, when she doesn't understand the financial implications of going on Medicaid, that she no longer has any money, etc. Does anyone have experience with this whole process? Advice?