My 93 year old mother, has dementia, living in Memory Care for last 5 years. We have had a Do Not Hospitalize/Do Not Transport order in her charts. Recently at 3 am she fell and the CNA’s called an ambulance and sent her to the hospital. I rushed there, and really she was fine. After some serious meetings with the director of her care facility we discovered that the CNA’s didn’t know about the order. Communication gap clearly, that has since been resolved. But my concern now is I just got two very large ambulance bills. Should the Memory Care home be responsible for them since it was their error?? I hate to make a stink because I love the people there but it’s a lot of money. Your thoughts are appreciated.