Several weeks ago, we purchased hearing aids for our mother who is in a Nursing home. I accompanied her at the hearing aid appointment and when she received her hearing aids. I gave instructions to the nurse that my mother will need assistance to put her hearing aids in and out of her ears. I was told no problem because we can put this in her care plan to have someone put her hearing aids in her ear in the morning and take it out at bedtime. I was told they do this for all their residents who have hearing aides. I felt better after I heard they will do this for her. After a weeks time I visited her and I noticed she was having problems with hearing me and I looked in her ear and she did not have her hearing aids in. I looked in her case and there was only 1 hearing aide in the case. The one hearing aid in the case was not on the charger. I asked the nurse and her Social worker about the missing hearing aid. They stated they will look for it, but, they could not find the hearing aid. I asked the Social worker what happens now. She stated they do not reimbursed for missing hearing aid. My brother stated that we should just purchase another one. My concern is why purchase another hearing aid and it is lost again because this nursing home is not responsible for resident's missing property such as hearing aid. Since she is under their care, I feel they should be responsible. A hearing aid is not like clothing or jewelry, it is a device to help with her daily living.
Any advice you can provide me will be greatly appreciated.