I am relatively new to this site. I've come to appreciate the wealth of information members share and I'm hoping you can help me.
My mother has a Alzheimer's. She lives at home and gets 24 hour care from a home health aide. We're relatively new to that so we're still in the process of finding good aides. We use an agency. The agency sent a new aide a couple of weeks ago, and, long story short, she lost my mother in the street. My mother was by herself for about an hour before a fireman took her to the ER and called me. The aide is telling an inconsistent story, so yesterday, I rollrd the tape on my mom's surveillence camera to try to figure out what happened. On the tape I see the HHA threatening my mother, screaming at her, saying that she was going to "beat her a**" and that she's better "get her a** into bed" and "don't make me call the police, you're crazy, they'll come and lock you up with the crazy people," etc. I couldn't bear to keep watching because the HHA told me she had tried to grab my mother to keep her from walking away and I can't handle seeing an assault right now. I have no family, no support, and I am devastated. I have already reported the aide to the agency and had her removed from mom's case for "losing" my mother, but these threats/abuse is new information. The agency was not very responsive. They defended the aide, but no one knows I have cameras.
I need advise. The camera this abuse was caught on is visible, but someone told me it is illegal to tape someone without their knowledge, and that in NY, audio taping is illegal. I want to sue the agency, but I don't want them to counter sue for the surveillence or the audio. I also want to make sure this aide loses her license and cannot abuse anyone else.
Has anyone else gone through this process? Where can I turn for help?