She was punched several times in the chest and arms and shoulders by a gentleman residant. She is in a wheelchair and quite frail and unable to protect herself. She is not in a lockdown unit and is free to go to activities provided in the residance which she enjoys and avails herself of. I understand the gentleman in question has had episodes of violence before. I do not blame him as I would imagine his medication must be in need of adjustment or perhaps he is in need of transfer to a lock down unit if his behavior is becoming unpredictable. His family is extremely distraught but my Mother has been left bruised and frightened. It is difficult for all concerned. How do I best make it clear that I will not tolerate my mother being assaulted and who is ultimately liable for her safety. Is it the nursing home? Am I correct in asking for their policy and procedure in cases like this and what they intend to do about it. Their attitude seemed to be simply to file an incident report. Thank you for any help you can give me in how to best handle this in a civilized but firm manner.