I care for my mom (96) and have for past 3 years living with me. She either ignores me or does the opposite. when her hearing aid batteries go out at in appropriate times I have to raise my voice to her and at times it sounds harsh. Sometimes it probably is but never abusive. This goes on 24 hrs a day 7 days a week. Someone said I was abusing my mother by talking to her that way. I tried to explain about her hearing aid batteries had gone out and as soon as I cleaned her up from using the bathroom I would go and get replacements out of her room. I was so angry at that person! Am I wrong?