We realized very quickly that the rehab had horrifying conditions at night. We still let her stay because we were threatened by numerous staff that leaving would open her to not having the stay covered by Medicare. Also, the therapies during the day were excellent. If we could have, we would have driven her for the therapies during the day and brought her home for the night. She lasted two nights, with no sleep either night. We stayed with her both nights. The conditions were terrible at night: people screaming at nurses, adult children yelling at a nurse, nurses sleeping in the hallway, six televisions blaring until the morning, constant stream of people in the room. No sleep either night. She doesn't remember any of it. I took her home and then to her primary care physician and a couple of other specialists for follow up. What are your experiences? Is there something else I should do to make sure she gets reimbursed for this hellish stay and also make sure her complaint is registered and heard and perhaps some changes are made by the facility for the next person to arrive there?