In 2015, Mom lived in Chesterfield, VA She came to Salem, VA for a visit, fell down my steps, incurred a brain injury, did a hospital stay, then a full in-patient rehab stay. It was determined at that time she needed 24/7 care and I mover her in to my home in Salem, VA. She then completed a ful in-home rehav term, then a full out of home rehab term. I am her 24/7 caretaker. I do not have access to any of her prior worldly possessions in Chesterfield, VA. EG: birth certificate, insurance data, etc. Unfortunately, last year (June 2017) when her VA ID came up for renewal, which required a new picture ID, she had just been released from the hospital to an in-patient rehab facility for 3 months. Mom is in late stage dementia, has to be either in bed or a wheelchair, and I need to somehow get a new ID for her. Don't have a clue where her original social security card or birth certificate would have ended up. I need help and quick. I am trying to line up God knows what to get her some help because I am in desperate need of surgery and rehab and recovery time. I have to get her taken care of if at all possible before I go to surgery. Please, please give ideas. We live in Virginia.