Mom was in nursing home for physical rehab. During this time, she had to go to the hospital a few times for outpatient-type procedures. The nursing home arranged for her transportation via ambulance.
Ambulance company is now billing her for these transports, and she is upset. Nursing home rep is now telling her that she should have arranged for her own transportation, but we were actually always under the impression that they are responsible for the transport when she's under their care, and that it might even be a liability for them if she gets third-party transportation. At the time she was in care, they never suggested that she get her own ride, nor did they inform her that she would be billed for this... they simply arranged the ride.
I told her that she should simply refuse to pay it, and if it goes to collections she then has a whole bunch of other rights, but she is the type who gets upset if she gets a letter with a big red "FINAL NOTICE" in it. Anyone dealt with anything like this, or know what the norm is for transportation while in nursing care