Moms funds have dwindled and because of this the premier savings account she had was changed to a day to day savings with less benefits. In doing so they also changed the account number and now SS wouldn't direct deposit her checks. What can I to rectify. She is in Florida till middle of Jan and 2 checks will not be deposited. Would like to have them deposited directly to checking,but I don't think I can do anything without her present. Can she call directly from Florida?