My mother is in a nursing home. Time for Medicaid renewal came up. Made all necessary copies of bank statements, information needed and mailed it to the center with a tracking number. Per tracking number the paperwork was received by the office. The office sent me a letter stating since I failed to send in the paperwork, her Medicaid is being cancelled. I then put the paperwork online at the Medicaid website. I do have a hearing with them, no date scheduled yet from them. Any other ideas? The dentist who was scheduled to work on her teeth was cancelled per notice from Medicaid.
I would make phone calls and send certified return receipt letters and email until you get a date to fix this.
Be sure and bring another set of copies for Medicaid and the proof that you mailed the documents with tracking and show delivery.
I am so sick of the incompetence when dealing with government agencies.