I am a nursing assistant in a nursing home.
I recently manually transferred a patient from bed to wheelchair by hand (which I know is unsafe and illegal but that’s how we do it here) and I almost dropped her. The brakes on the wheelchair were broken. So when I attempted to place her in the chair, the chair kept moving.
If I would have been a little weaker or the patient a little heavier I might have dropped her, her hip might have broken etc.
I spoke to another woman about this. One brake on her husband’s wheelchair is broken. She said she made several complaints to the staff with no results.
I contacted the department of health and I asked that I remain anonymous.
My manager spoke to me today and said that he knows that I made this complaint. He explained to me that I must be loyal to the nursing home and never make a complaint to the health department but rather come to him and he will be happy to take care of it. He added that he had not heard any complaints from the woman I mentioned.
Does anyone have any opinion about this?